Monthly Special: 60oz Stainmaster Nylon over 8lb pad with basic install $4.22 sq. ft.

Frequently Asked Flooring in MooresvilleQuestions

How can I prevent scratching or damaging my hardwood floors?

To protect your flooring in Mooresville: 

  • Use throw rugs to prevent dirt and grit from being tracked into the home and onto your hardwood flooring.
  • Place felt pads on the legs of all furniture to prevent scratches on your hardwood flooring.
  • Do not walk on your hardwood flooring with high heels and make sure that your boys take off their football and baseball cleats before running through the house. 
  • Never slide furniture across the hardwood flooring.
  • In kitchens, use area rugs at high spill locations like the sink, stove, and refrigerator to protect your hardwood flooring from moisture and wipe up all spills promptly.
  • Move area rugs occasionally to avoid uneven appearance from sun exposure on your hardwood flooring.
  • Sweep or vacuum under rugs regularly to prevent scratches to your hardwood flooring caused by dirt and debris trapped under the rug.

How should I clean my hardwood floors?

The key to keeping your hardwood floors clean is to do a little… often! Consistent and constant care to your hardwood floors is the best remedy for keeping them beautiful for a long time. Use mild, neutral cleaners on your hardwood floors. Never use Murphy’s Oil Soap or any products containing wax or soaps as these cleaners may leave a residue on the floors which breaks down the durability of the finish and affects the ability to maintenance coat successfully in the future. We have some great cleaning products in our store to keep your floors looking great for many years to come. 

What type of warranty does 1-2-3 Floor, Inc. provide?

We provide a one-year warranty. We warrant that all work completed is of the highest quality and follows standard practices. We do everything in our power to make our customers happy ensuring that we will have a continued relationship with you for years to come. We do not pass the buck if problems arise as a direct result of our workmanship. We handle problems immediately with no hassle to the consumer. Trust is earned and we strive to earn yours.

I want to sand & finish my existing hardwood flooring but I'm worried about the dust?

We provide dust free sanding on EVERY hardwood flooring project. We use the latest dust free containment systems on all of our sanding equipment making a minimal amount of dust.